Otaru International Information Center
The former Otaru City Tourist Products Plaza (Unga Plaza), which was located near the Otaru Canal in Ironai, Otaru, reopened on March 25, 2024 under a new name as the Otaru International Information Center at a new location.
Super convenient location—you can usually spot it as soon as you get off the bus, which is really helpful if it’s your first time in Otaru. The staff are pretty friendly, and basic communication in English is totally fine. If you have questions, they usually answer patiently, and they’ll even draw you a map and circle the key spots.
Inside they have maps, travel brochures, and event info. Sometimes there are small exhibits or tourist info displays too. The place is clean and bright, and there’s a spot to sit and take a break, so you can organize your plans before heading out.
